Learn About Refurbished
Refurbished products are previously owned, returned, open-box or used-tested devices that are checked, cleaned where applicable, repaired where required, and tested for working condition before resale. They are generally offered at lower prices than comparable new products, depending on model, grade, condition, warranty and availability.
Tested Before Dispatch
Lower Price Than New
Seller Warranty Where Mentioned
Helps Reduce E-Waste
How a Product Becomes Refurbished
Sourced
Returned, open-box, refurbished or used-tested products are received
Inspected
Visible condition and key product details are checked
Serviced
Repair, cleaning or reset is done where required and applicable
Tested
Category-specific checks are performed before listing or dispatch
Listed
Condition, grade, warranty and included items are mentioned where applicable
Refurbished vs New vs Used
Brand New
New Product
A new product is usually unused, sealed or supplied in retail packaging, depending on the brand and seller terms.
- Usually higher price
- Manufacturer warranty where applicable
- No prior customer usage
- Retail packaging where applicable
Refurbished
Checked and Resold
A refurbished product is previously owned, returned or open-box stock that is inspected, cleaned where applicable, tested, and listed with condition details.
- Generally lower priced than comparable new products
- Seller warranty where mentioned on product page
- Tested as per category and available functions
- Grade or condition disclosed where applicable
Used / Second-Hand
Previously Used
A used product may be sold by an individual or seller in its existing condition. Testing, warranty and return support may vary by seller.
- Condition may vary
- Warranty may not be available
- Testing may be limited or unavailable
- History may not always be known
Product Grades — What They Mean
Grades mainly describe the cosmetic condition of a refurbished product. Products are checked for basic functionality as per category, but battery backup, accessories, packaging, warranty and exact appearance may vary by listing.
Grade A
Like New / Excellent
Minimal visible signs of use. May have very light marks depending on product age and condition. Closest cosmetic condition to new among refurbished grades.
Grade B
Good Condition
Light scratches, marks or normal signs of previous use may be visible. Product is expected to pass functional checks as per category.
Grade C
Fair Condition
Visible cosmetic wear such as scratches, scuffs or usage marks may be present. Suitable for customers who prefer value over cosmetic appearance.
How Much Can You Save?
Refurbished products are generally offered at lower prices than comparable new products. Actual savings may vary by model, grade, product age, condition, warranty, stock availability and current market price.
Why Choose Refurbished?
Lower Purchase Cost
Refurbished products can help customers buy useful electronics at a lower price than comparable new products, depending on the product and grade.
Seller Warranty Where Applicable
Most refurbished products come with seller warranty unless otherwise mentioned on the product page. Warranty terms may vary by product category and listing.
Helps Reduce E-Waste
Buying refurbished can help extend the useful life of electronics and reduce unnecessary electronic waste.
Checked Before Dispatch
Products are checked as per category, condition and available functions before dispatch.
Clear Product Details
Product condition, grade, included accessories, packaging and warranty details are mentioned on the product page wherever applicable.
Return Support
Eligible defective, wrong, damaged or not-as-described products can be raised under the Return & Refund Policy within the return window.
What Gets Checked Before Listing or Dispatch
Display and basic screen response where applicable
Charging and basic battery observation where applicable
Buttons and ports where applicable
Camera check where applicable
Speaker and microphone where applicable
Wi-Fi, Bluetooth and network checks where applicable
Biometrics where available and applicable
Overall cosmetic condition and included items
Common Myths — Explained
Refurbished means broken or defective
Refurbished means the product is checked, repaired where required, tested and offered for resale with condition details.
No warranty on refurbished products
Most refurbished products come with seller warranty unless otherwise mentioned on the product page.
Refurbished is the same as used
Used products may be sold as-is, while refurbished products are checked and listed with condition, warranty and accessory details where applicable.
You do not know what you are getting
Refurbiz aims to mention product condition, grade, accessories, packaging and warranty details clearly on the product page wherever applicable.
What to Expect When You Receive Your Product
PackagingOriginal, plain or Refurbiz packaging as mentioned or suitable for safe delivery
AccessoriesOnly items mentioned on the product page should be expected
Cosmetic ConditionAs per listing grade or condition details where applicable
FunctionalityChecked for basic working condition as per product category and listing details
DataReset or wiped where applicable before dispatch
WarrantySeller warranty or manufacturer warranty only where clearly mentioned
Our Commitment: Refurbiz aims to describe product condition, grade, included accessories, packaging, warranty and known cosmetic details clearly on the product page. Customers should review the product listing before purchase and contact support if any detail is unclear.
Have Questions?
Our support team can help you understand product condition, warranty, accessories and return eligibility before you buy.
Emailsupport@refurbiz.in
Phone9211245700
Support HoursMon – Sat, 10 AM – 6 PM