Accessories & Packaging Policy

Accessories & Packaging Policy — Refurbiz
Accessories & Packaging Policy

This policy explains how accessories, chargers, cables, adapters, boxes and packaging are handled for products sold on Refurbiz.in. Accessories and packaging may vary depending on product category, product condition and listing details.

Original or Compatible Accessories Secure Packaging Listing-Based Inclusions Category-Specific Details
Important Summary

Refurbiz sells refurbished, renewed, open-box, used-tested and compatible electronics/accessories. Such products may not always include original brand box or original brand accessories unless clearly mentioned on the product page.

Customers should always check the product page for exact included items such as charger, cable, adapter, dongle, eartips, cartridge, toner, battery, remote, manual, box or any other accessory.

Accessory Types
Original Brand Accessory
An accessory manufactured or supplied by the original brand. This is provided only if clearly mentioned on the product page.
Compatible Accessory
A non-original accessory that is compatible with the product. Compatible chargers, cables, adapters or other items may be provided where applicable.
Available Box / Plain Packaging
Products may be shipped in original box, Refurbiz packaging, plain box or secure protective packaging depending on availability.
Listing-Specific Inclusions
Only accessories specifically mentioned on the product page should be expected with the order. Items not listed may not be included.
What Customers Should Check
Box TypeOriginal / plain / Refurbiz / secure packaging
Charger / AdapterOriginal or compatible, only if mentioned
CableIncluded only if mentioned on product page
Dongle / ReceiverMust be checked for wireless keyboard/mouse products
Eartips / CaseMust be checked for earbuds, earphones and neckbands
Cartridge / TonerIncluded only if clearly stated in printer listing
Manual / Warranty CardMay not be included unless stated
Category-Wise Accessory Notes
Mobiles & Tablets
  • Charger and cable may be original or compatible depending on listing.
  • SIM ejector, case, screen guard or earphones are included only if mentioned.
  • Original box may not be available unless clearly stated.
  • Battery and charging accessories may vary by product condition.
Laptops & Computers
  • Charger/adapter may be original or compatible depending on availability.
  • Power cable, bag, mouse or extra accessories are included only if listed.
  • Original brand box is not guaranteed unless clearly mentioned.
  • Adapter wattage/pin compatibility should be checked on the product page.
Printers
  • Power cable or USB cable is included only if mentioned in the listing.
  • Cartridge, toner, ink bottle or drum may not be included unless clearly stated.
  • Consumable level/yield may vary for refurbished or used-tested printers.
  • Original box may not be available; secure packaging may be used.
Earphones, Earbuds & Neckbands
  • Charging cable, charging case and eartips are included only if mentioned.
  • Extra eartips or original box may not be available unless stated.
  • Products may be cleaned/sanitized and packed in secure packaging.
  • Battery backup and accessory condition may vary by listing.
Keyboard, Mouse & Wireless Accessories
  • USB receiver/dongle is included only if mentioned on product page.
  • Batteries may not be included unless clearly stated.
  • Cable or adapter inclusion depends on product type and listing.
  • Compatibility should be checked before purchase.
HDD, SSD, RAM & Storage Products
  • Cables, casing, screws or adapters are included only if stated.
  • Retail box may not be included for used-tested/refurbished parts.
  • Protective packing is used for safe dispatch where applicable.
  • Compatibility with laptop/desktop/device must be checked by customer.
Massagers & Personal Electronics
  • Attachments, charging cable or adapter are included only if listed.
  • Original box/manual may not be available unless stated.
  • Products may be cleaned and securely packed before dispatch.
  • Hygiene-sensitive return conditions may apply.
Mobile, Laptop & Printer Accessories
  • Accessories may be new, compatible, open-box, refurbished or used-tested as listed.
  • Brand, model compatibility, connector type and wattage should be checked.
  • Original brand accessory is not guaranteed unless clearly stated.
  • Packaging may be plain, secure or available retail packaging.
What Is Included vs Not Assumed
Included Only If Mentioned
  • Original brand box
  • Original charger or adapter
  • Charging/data cable
  • Dongle or wireless receiver
  • Eartips, charging case or extra accessories
  • Cartridge, toner, ink or printer consumables
  • Manual, warranty card, bag, case or cover
Should Not Be Assumed
  • That every product comes with original box
  • That all accessories are original brand accessories
  • That charger/cable is included by default
  • That printer consumables are full or new
  • That wireless receiver is included unless listed
  • That accessories carry same warranty as main product
  • That packaging will look like a brand-new sealed product
Packaging Standard

Refurbiz aims to pack products securely for safe delivery. Depending on product condition and box availability, products may be shipped in original box, available brand box, Refurbiz packaging, plain packaging, bubble wrap, protective cushioning or other secure packaging.

Original BoxOnly if clearly mentioned on product page
Plain BoxMay be used for refurbished/used-tested products
Protective PackingUsed where required for safe transit
Sealed PackOnly if product page clearly says sealed/new
Packaging Note: Refurbished, renewed, open-box and used-tested products may not arrive in brand-new retail packaging. Packaging differences do not mean the wrong product was delivered if the product matches the listing condition and included items.
Original vs Compatible Accessories

Compatible accessories may be provided where original accessories are not available or where the product listing mentions compatible accessory inclusion. Compatible accessories are selected to support basic product use but may differ from original brand accessories in appearance, brand, packaging or design.

Important: If original brand accessories are important for you, please check the product page carefully or contact support before placing the order.
Accessory Warranty

Accessory warranty may differ from the main product warranty. Consumables and accessories such as chargers, cables, adapters, eartips, dongles, cartridges, toner, ink, batteries and similar items are covered only if warranty is clearly mentioned on the product page.

Main Product WarrantyAs mentioned on product page
Accessory WarrantyOnly if clearly mentioned
ConsumablesUsually not covered unless stated
Compatible AccessoriesCovered only as per listing terms
Missing Accessory Claims

If an accessory that was clearly mentioned on the product page is missing from the package, customers should contact support within the return window with order ID, photos and unboxing video where available.

Report TimelineAs early as possible after delivery
Required DetailsOrder ID, issue details, photos/video where available
VerificationClaim checked against product listing and packing record
ResolutionSupport will guide as per policy and availability
Customer Responsibility

Customers should read the product title, description, specifications, included accessories, packaging information, warranty and return eligibility before placing an order. If there is any doubt about included items or compatibility, customers may contact support before purchase.

Final Note: The product page is the primary source for exact accessory and packaging details. Only items clearly mentioned on the product page should be expected with the order.
Contact for Accessory or Packaging Questions

For questions about included accessories, original vs compatible items, packaging, compatibility or warranty, contact Refurbiz support before placing your order.

Emailsupport@refurbiz.in
Phone9211245700
Support HoursMon – Sat, 10 AM – 6 PM