1. Shipping Charges
We offer free shipping on all orders across India.
- No additional shipping or handling charges are applied.
- The price shown on the product page is the final amount payable (inclusive of all taxes).
2. Order Processing Time
- Orders are processed within 0–1 working day after confirmation.
- Orders placed on Sundays or public holidays are processed on the next working day.
- Processing times may be slightly extended during high-demand periods. In such cases, customers will be informed in advance.
3. Estimated Delivery Time
- Transit Time: 1–4 working days after dispatch
- Total Delivery Time: 1–5 working days
Delivery timelines are estimates and may vary depending on location and logistics conditions.
4. Shipping Partners
We deliver orders through reliable courier partners such as:
- Delhivery
- Blue Dart
- XpressBees
- Ecom Express
Courier selection is based on serviceability and fastest available option.
5. Order Tracking
- Tracking details are shared via SMS and/or email after dispatch.
- Customers can track their order using the provided tracking link.
6. Delivery Process
- The courier partner may contact you before delivery.
- If you are unavailable, delivery may be re-attempted.
7. Failed Delivery (RTO)
Orders may be returned if:
- Address is incorrect or incomplete
- Customer is unavailable after delivery attempts
- Delivery is refused
Our team will assist you with re-delivery in such cases.
8. Delivery Updates
While we strive to deliver within the estimated timeline, delivery may occasionally take longer due to external factors. We continuously work with our logistics partners to ensure timely delivery.
9. Damaged or Tampered Packages
- If the package appears damaged or tampered, please refuse delivery.
- Contact our support team immediately for assistance.
10. Service Availability
We ship to most locations across India.
If a location is not serviceable, the order will be cancelled and a full refund will be issued.
11. Contact Us
For any shipping-related queries:
Email: support@refurbiz.in
Phone/WhatsApp: 9211245700