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Privacy Policy

At Refurbiz, we deeply value the trust you place in us. This is why we maintain the highest standards when it comes to secure transactions and safeguarding your personal information. Please read the following policy to understand how we gather and handle your information.


Note:

Our privacy policy is subject to change at any time without notice. To stay informed about any changes, please review this policy periodically.


By visiting our website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our website.


By using our website, you expressly consent to our use and disclosure of your personal information according to this Privacy Policy. This policy is incorporated into and subject to our Terms of Use.


Collection of Personally Identifiable Information and Other Information


When you use our website, we collect and store your personal information provided by you from time to time. Our primary aim is to provide you with a secure, efficient, smooth, and personalized experience. This allows us to offer services and features that align with your needs and to customize our website to enhance your experience. More importantly, we collect personal information that we consider necessary to achieve this purpose.


In general, you can browse our website without revealing your identity or personal information. However, when you provide us with your personal information, you are no longer anonymous to us. We indicate which fields are required and which are optional. You have the option to not provide information by choosing not to use a particular service or feature on our website. We may automatically track certain information about you based on your behavior on our website. This information is used for internal research on user demographics, interests, and behavior to better understand, protect, and serve our users. It is compiled and analyzed on an aggregated basis. This information may include the URL you came from, the URL you go to next, your computer browser information, and your IP address.


We use data collection devices such as "cookies" on specific website pages to analyze our webpage flow, assess promotional effectiveness, and enhance trust and safety. "Cookies" are small files placed on your hard drive to help us provide our services. Some features are only available through the use of a "cookie." We also use cookies to allow you to enter your password less frequently during a session. Most cookies are "session cookies" and are automatically deleted from your hard drive at the end of a session. You are free to decline our cookies if your browser permits, though this may limit your ability to use certain features on our website and require more frequent password entry during a session.


You may also encounter "cookies" or similar devices on certain website pages that are placed by third parties. We do not control the use of cookies by third parties.


If you choose to make a purchase on our website, we collect information about your buying behavior.


If you transact with us, we collect additional information such as billing address, credit/debit card numbers, expiration dates, or other payment instrument details, and tracking information from checks or money orders.


If you choose to post messages on our message boards, chat rooms, or other message areas, or leave feedback, we collect the information you provide. This information is retained for dispute resolution, customer support, and problem troubleshooting, as permitted by law.


If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you.


We collect personally identifiable information (such as email address, name, phone number, address) when you set up a free account with us. While you can browse some sections of our website without being a registered member, certain activities, such as placing an order, do require registration. We use your contact information to send you offers based on your previous orders and your interests.


Use of Demographic/Profile Data/Your Information


We use personal information to provide the services you request. If we use your personal information to market to you, we will provide you with the ability to opt-out. We use your personal information for dispute resolution, problem troubleshooting, ensuring a safe service, collecting payments, measuring consumer interest in our products and services, informing you about online and offline offers, products, services, and updates, customizing your experience, detecting and protecting against errors, fraud, and other criminal activity, enforcing our terms and conditions, and as otherwise described to you at the time of collection.


In our continuous efforts to improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website.


We identify and use your IP address to help diagnose server problems and administer our website. Your IP address is also used to help identify you and gather broad demographic information.


We may occasionally ask you to complete optional online surveys. These surveys may request contact information and demographic information, such as zip code, age, or income level. We use this data to tailor your experience on our website, providing content that matches your interests and displaying content according to your preferences.


Cookies

A "cookie" is a small piece of information stored by a web server on a web browser for later retrieval. Cookies enable the browser to remember information specific to a user. We place both permanent and temporary cookies on your computer's hard drive. These cookies do not contain any personally identifiable information.


Sharing of Personal Information

We may disclose personal information to third parties when necessary to provide access to our services, comply with legal obligations, enforce our User Agreement, facilitate marketing and advertising activities, or prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.


We may disclose personal information when required by law or in good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may also disclose personal information to law enforcement agencies, third-party rights owners, or others in good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, respond to claims that an advertisement, posting, or other content violates the rights of a third party, or protect the rights, property, or personal safety of our users or the general public.


We and our affiliates may share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with or be acquired by that business entity, or reorganize, amalgamate, or restructure our business. If such a transaction occurs, the other business entity (or the new combined entity) will be required to follow this privacy policy regarding your personal information.


Links to Other Sites

Our website may contain links to other websites that may collect personally identifiable information about you. Refurbiz is not responsible for the privacy practices or content of those linked websites.


Security Precautions

Our website has stringent security measures in place to protect against the loss, misuse, and alteration of information under our control. When you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines to protect it against unauthorized access.


Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners and from us in general, after setting up an account. To remove your contact information from all Refurbiz lists and newsletters, please visit the unsubscribe option.


Advertisements on Refurbiz

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you.


Your Consent

By using our website and/or providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:


V-735 Sec 28 Gurgaon 122002

Gurgaon, Haryana,

India. 122002

Email: [email protected]

Questions?

Please contact us with any questions regarding this statement.